Perspective-taking and curiosity – a winning combination

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You may have been told as a child that ‘curiosity killed the cat’ and that you need to ‘put yourself in someone else’s shoes’. While having a dead cat and wearing someone else’s shoes are not immediately appealing, on closer reflection, you will find the benefits. Ok so stick with me here, and apologies to […]

Harvard Business Review: Become a Better, Stronger, and More Confident Negotiator

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In this article for Harvard Business Review, Michelle provides tips and guidance on how to improve your negotiating skills to be the best you can be. You’re already good at negotiating. You practice it every day, both at home and at school or work — whether it’s figuring out with your teammate who will write […]

AICD: How have directors’ WHS obligations changed?

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Michelle was invited to contribute to this article, published in Company Director Magazine for the Australian Institute of Company Directors. Michelle mentions to not overlook workers’ psychological safety, read on. From keeping workers virus-free to managing remote working risks, there are new WHS considerations for boards to be aware of. Here’s what directors need to […]

IML: Why uncomfortable conversations are critical for success

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In this article published for Institute of Managers and Leaders, Michelle provides advice on how uncomfortable conversations are good for us. Uncomfortable conversations come in all shapes and sizes and for a variety of reasons. Getting comfortable with uncomfortable is essential for a fulfilled life. Uncomfortable conversations aren’t fun. They’re the conversation you put off […]

Business Woman Media: Supercharge your negotiating skills with these 5 tips

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Here are Michelle’s five tips to supercharge your negotiating skills, in this article for Business Women Media. People often think of negotiating as something they rarely do. In reality, you negotiate many times a day. Whether it’s a discussion with your partner as to who’s collecting the children from school, or a discussion with a […]

Inside Small Business: Supercharge your negotiating skills with these five tips

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Read Michelle’s five tips on how to supercharge of negotiating skills, in this article published in Inside Small Business. People often think of negotiating as something they rarely do. In reality, you negotiate many times a day. Whether it’s a discussion with your partner as to who’s collecting the children from school, or a discussion […]

Thrive Global: The power of the pause

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There’s a time for speaking and then there’s a time for silence. Pausing and using silence as a communication tool can be very powerful. In this article published in Thrive Global, I highlight why pausing is very effective. Great communicators have an impact, but often their impact isn’t just about what they say, it’s about […]

What’s your recipe for progress?

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Like many others, during our recent period of lock-down, I started baking again. Some efforts were successful, and others less so. The most challenging was trying to make sourdough bread! My husband, Craig, and I tried lots of different recipes. Some long. Some short. Some complicated. Some easy. All with varying degrees of success. In […]

The power of the pause

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Great communicators have an impact, but often their impact isn’t just about what they say, it’s about how they say it. They know when to talk, and when not to talk. That is, they know when to pause and how to use silence. The pause is powerful, and yet it’s often overlooked or misused. If […]

Who’s distracting you?

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You see it happen with children. They’ve fallen over and are about to cry, and so to stop them reacting you distract them with a toy or something else, so they smile and laugh. Distractions like that are harmless. As we get older, deliberate distractions can take on a whole new meaning. If there’s something […]

Seeking successful impact is never one size fits all

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You’ll have seen this at some stage during a conversation; a situation where someone is frustrated and becomes increasingly so. Why? Because they aren’t getting what they want out of the conversation. However, rather than recognise that their current communication style isn’t working, they’ll dig in and keep using the same approach. Having impact, maintaining […]

Australian Career Practitioner: Guarding your brand on social media

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In this article published in Australian Career Practitioner, Michelle explains the importance of protecting your brand on social media. Posting your personal life on a private Facebook or Instagram page will impact how you are seen professionally. When five Federal election candidates were dumped for offensive social media posts it was a timely reminder of […]

How to create your learning environment

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The world is always full of surprises – some we want, and some we don’t. No matter how we categorise the change, what can help us navigate our way through are our skills and competencies. These skills and competencies evolve and develop as your career progresses, and what’s needed shifts as the external environment changes. […]

Let’s flip the lens

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When I was growing up, my mum always taught me not to use the ‘C’ word because it was rude. Now I am making an assumption you know the ‘C’ word of which I am referring. Of course, the ‘C’ word on everyone’s lips these days is different. Once again, I am not going to […]

Body & Soul: 5 interview red flags you shouldn’t ignore

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In this article for Body & Soul, Michelle was asked to contribute her thoughts about what to look out for during an interview. Michelle explains what to pay extra attention to. Don’t ignore the warnings only to kick yourself when you’re unhappily employed – we asked the experts how to spot a dud job in […]

Insurance Business NZ: Don’t let social media derail your career

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In this article Michelle contributed to Insurance Business NZ, Michelle explains how a poorly managed social media profile can derail your career. The dumping of five candidates from Australia’s 2019 federal election for offensive social media posts served as a reminder of the damage that a poorly managed social media profile can do to a […]

Is your negotiation style helping or hindering?

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            Negotiating is a part of life. Some people love it, while others tolerate it or loathe it. Over the years I’ve found most people operate with one of four key styles: avoider, impulsive, peace-maker or fighter: Avoider – this is the person who avoids or delays negotiating to their detriment […]

Yahoo Finance: How to win an argument with your boss

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Read Michelle’s suggestions in this Yahoo Finance article she wrote recently about how to win an argument with your boss. Some people love their boss, others hate them. But most will find their relationship lies somewhere in between, dotted by moments of both camaraderie and sheer irritation. And while few will find themselves in an […]

Are you forgetting something?

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If you’ve ever been to hospital and had surgery you’ll remember that as you get wheeled into the operating theatre there are a series of checks that occur. The orderly or nurse will ask your name, what procedure you are having, and whether you are allergic to anything. Once you are under, they’ll use checklists […]

Are you saying yes too often?

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Have you ever had a time when you said ‘yes’, and then seconds later got the feeling of dread and regret as you thought to yourself  ‘Why did I just agree to that?” It can be easy to say ‘yes’.  It saves explaining why you don’t want to do something, you worry about letting someone […]