Do you know who’s watching?

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It’s hard to be bored when there is always so much to watch and learn from people around you. People watching is a fascinating past-time. Professor Susan Krauss Whitbourne from the University of Massachusetts Amherst has even developed a handy guide to help you make the most of your people-watching. Using psychology as the foundation, she suggests […]

Is your communication all about you?

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It’s a typical workday. You rush from meeting to meeting (and yes, you can rush virtually too). Send a few emails and text messages and talk with a team member to update them on things you think they need to know. You then rush to your next meeting. Sound familiar? I’ll admit I’ve been guilty […]

When does striving go too far?

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We are often told to set Big, Hairy, Audacious Goals. To strive for the best. To get it right. To not make mistakes. In short, to be perfect. Perfection. It’s an interesting concept because what’s perfect depends on perspective. We also hold different opinions on the merits of striving for perfectionism. As a concept, it […]

How do you characterise intelligence?

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There are many words we use to describe someone who is intelligent. For example, brainy, clever, bright, brilliant, sharp, quick-minded and smart. To name but a few. Who immediately springs to mind for you when you think of someone who fits that definition? We all have a view of what intelligence looks like and who […]

Is your leadership letting the team down?

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If you were to outline the character traits of an ineffective leader what would spring to mind? Perhaps, at the extreme end, a narcissist or a bully. On the other end, perhaps ineffective listener, bad delegator and poorly organised. Just as effective leadership comes in many shapes and sizes, so too does bad leadership and its […]

Is your help, helpful?

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Pandas, polar bears, marine turtles and jaguars are a few of the animals that are solitary creatures. Humans are quite the opposite. We need interaction and connection. Evolutionary biologists have examined how we have evolved in small networks, which involved cooperation and conflict. What underpins cooperation is the concept of social exchange, whereby one person does […]

What perspective are you taking?

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As you are reading or listening to the news today, consider how much space is devoted to stories that are positive versus negative. Was it more negative or more optimistic? I wouldn’t be surprised if you concluded there was a dominant focus on the negative. With such a focus on what’s not so good in […]

Is your social media approach helping or hurting your career?

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As adults, we can be quick to advise children and teenagers to be careful about what they post on social media, but are we applying the same standard to our actions? There are plenty of examples where a person’s social media post has thrown them off track, come back to haunt them and derailed their career. An ill-timed […]

Is the feedback really a gift?

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You will have heard the saying that feedback is a gift, yet there are times when it doesn’t feel like that. Recently, I received feedback from two different groups on the same day. One was amazing. The other one was generally good, but there was one particularly nasty piece of feedback from an attendee. Any […]

Leadership and facilitation are a great partnership

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What characteristics spring to mind when you think of the word ‘leader’? Perhaps character traits such as decisive and visionary or skills such as great communicator and negotiator or something else. One word that isn’t likely to arise is that of a facilitator. Yet, so much of leadership – outstanding leadership – requires good facilitation. […]