Have you stopped listening yet?

As the world and organisations become more complex, the need for dialogue, understanding and the willingness to check your assumptions and listen to points of view you disagree with becomes even more important. A case in point. In November last year, there was controversy in the Australian Senate when a One Nation motion invoking the […]

Want impact? Be kind even when it’s hard

We all experience those situations where someone does something unreasonable, unfair or just downright mean, and our immediate reaction may be to fight back or retaliate in some way. In many cases, a better response is to respond with kindness. Recently, one of my team members received an unnecessarily narky email from someone. Rather than […]

How to survive a horrible boss

Hollywood has made an industry creating movies and TV shows that portray a horrible boss. Think Miranda Priestly, Gordon Gekko, Katharine Parker and Montgomery Burns to name a few. Whilst the reality may not be as extreme as what’s portrayed on the silver screen, sadly many people find themselves working for people they don’t like […]

Who is making up your mind for you?

Consider this scenario… You’ve just been appointed to a new leadership position and you are excited about the opportunity, looking forward to meeting the new team and relishing the chance to demonstrate your value by making changes and getting progress underway. At this point, there’s one unexpected thing that can derail your progress, which may […]

Are you being too nice?

When you think of someone who is nice what characteristics spring to mind? Perhaps it’s someone who is helpful, kind, generous and thoughtful. They are usually positive traits. However, as a leader if you are always seeking to be nice it can cause problems, particularly if the motivating drive behind your ‘niceness’ is a desire […]

Why your discomfort isn’t a reason to not say something

There are times in life when we shy away from saying what needs to be said because we are putting our discomfort ahead of the needs of the other person. When someone around us – a work colleague, friend or acquaintance – experiences something unexpectedly bad we often don’t know how to react. They may […]

Are you visible enough?

Meetings, meetings and more meetings are a constant feature of the modern organisation, providing a challenge for leaders as to how and where they spend their time. It can be really easy to have every workday filled with back to back meetings, and little time for interaction with your team. You become the invisible leader. […]

Who inspires you to be better than yesterday?

When you get asked the question ‘Who inspires you?’, what names spring to mind? Is it someone close to you, someone famous, or a person from history? When we are inspired, we are stimulated to do or feel something. To think or act in a certain way. It can be great to draw inspiration from […]

Listen to Me – Don’t Educate Me

Have you ever been invited to a meeting or forum where the pretext was to be consulted or provide feedback, and yet when you attend there is far more talking at you than listening to you? I’ve seen this happen many times. The intent to gather feedback may have been genuine and well intentioned, and […]

Why your power matters

When you think of the word ‘power’ what’s the association that immediately springs to mind? Is it a negative or positive connotation? It’s likely that it will be negative, and that’s because power is usually associated with the concept of having ‘power over other people’. There is another way to view power, and this is […]

Are you over complicating it?

We live in a society that is based on more. We’re told to strive for more, buy more, do more and be more. As the noted historian, Yuval Noah Harari, wrote in his book Homo Deus: A Brief History of Tomorrow: “The most common reaction of the human mind to achievement is not satisfaction, but craving […]

Are you the worst boss you’ve ever worked for?

There’s a saying that ‘People don’t leave their job, they leave their boss’. Regardless of where you sit in the organisational hierarchy, your relationship with your boss impacts you – be it productivity or satisfaction levels, or well-being. A UK study found that forty percent of survey participants didn’t think their boss was good at their job, […]

Is your workspace bringing out your best?

You wake up the sun is shining, and you are looking out onto the vast expanse of the ocean. You are going for a walk surrounded by flowers and greenery. You walk into a room that is beautifully decorated. In all these situations you will feel something: happy, joyful, motivated, inspired or another emotion. We […]

How to maintain the holiday vibe at work

Welcome to the first weekly insight newsletter for 2019! You may have been back at work for a few weeks, or perhaps next week is the start of your working year. Whatever the timeframe, after a holiday it can be a little hard to get back into the swing of things. And then soon enough […]

It’s time to press the pause button

I love Christmas. Putting up the tree, buying presents, celebrating, catching up with old and new friends, and spending time with family. It’s a time for renewal and reflection. And yet this year it took a while for the Christmas spirit to catch on; to the extent that I debated with my husband as to […]

Are you owning your part?

Read the newspaper and online journals or watch and listen to the news and you’ll see many instances over the last 12 months where an organisation’s culture has been deemed to be at the root cause of organisational malaise, regulatory breaches or bad customer service. 2018 hasn’t been a stellar year for the culture of […]

What’s on your learning hit list for summer?

The upcoming Christmas holidays are a great time to catch up on the learning you haven’t had the chance to do during the busy-ness of the working year. It’s also a good opportunity to think about the health of your learning. That is, how much learning are you consuming and what’s the nature of that […]