I first met Michelle when I was working at Coles. Michelle was engaged by Coles to provide leadership development to the HR practitioners at the annual HR conference. I found Michelle to be an incredibly engaging and inspirational speaker and to this day I recall distinctly one element of her training that she delivered at this conference that had a significant impact on me at that time.
With the strategic pillar of building and supporting high performing teams I thought Michelle would be perfect to work with the Spotlight Retail Group executive team on leadership and self-management. However before she got the opportunity to do this, a greater need arose and that was to provide a two day workshop to our 130 plus store managers and some of our more senior leaders from our Support Group.
The two days was a resounding success and I personally received a lot of feedback from the store managers about how much they enjoyed Michelle’s facilitation and content. One store manager wrote to me and said “I thought Michelle was fantastic! She made the conference more productive”.
Personally I find Michelle to be authentic, engaging, inspirational, incredibly intelligent and well read, with an innate ability to use her knowledge to tell a story, make a point and link it to the learning outcome.
I know this is only the start of our flightpath at SRG and I’m confident that Michelle will continue to pilot our plane to support and enable our strategic pillar of building and supporting high performing teams. I can’t recommend her highly enough to anyone who is looking to achieve leadership excellence personally or within their leadership teams.
Christine Connor, Head of Human Resources, Spotlight Retail Group
“I engaged Michelle to run a series of sessions with our frontline and head office staff as part of our capability development programs. The sessions were designed to provide employees with insights and practical skills to help them create their winning edge and thrive in a changing world. Michelle was delightful to work with – flexible, responsive and very attuned to our needs. The sessions were exceptionally well received, with comments such as:
- Best facilitator of the series. Very engaging style
- Sharp and easy to digest
I am looking forward to working with Michelle again.”
Wendy Lightfoot, Capability Consultant, ANZ Institutional
“A fun and interactive day that had lots of information but in a digestible and easy to follow format. Michelle makes facilitation look and feel effortless.”
Diana Zweig, National Manager, Human Resources, The Smith Family
“We engaged Michelle to provide a series of sessions around the country for our Financial Advisors as part of their ongoing professional development. These sessions focused on equipping advisors with the skills and techniques to best manage their teams and themselves in a complex, ever changing environment. Michelle’s session was engaging, thought-provoking and highly practical. We received fantastic feedback from the participants who walked away feeling inspired and energised to thrive through change! I’d highly recommend Michelle as a speaker and facilitator.”
Learning Design Manager, Major Financial Services Organisation
“Michelle’s session for us on self-managing through change could not have been more timely, given the highly dynamic state of the financial services industry and the legal and compliance professions right now. Michelle’s authoritative, compelling and engaging approach to helping our team understand not only their inherent responses to change; but also how to shape those responses by making considered choices and applying simple tools, was highly valued and much talked about after the event.”
Head of Knowledge & Development, Major Australian Financial Institution
“We had recently reorganised – bringing together technology and consulting teams that had previously worked fairly autonomously.
Michelle Gibbings was engaged to facilitate an offsite with the new team and help us begin aligning around our new strategy/culture and charting the path forward. She was delightful to work with – flexible, focused and generous with her time.
Running sessions for a diverse audience of 100 people requires expert planning and execution. In addition to the formal objectives we also wanted each individual to be able leave with some new tools to help develop their careers. Michelle bought great energy and insight to the day as our speaker, and the event was a huge success. I highly recommend Michelle as a speaker and facilitator.”
Steven Willson, Chief Technology Officer, AMP
“I engaged Michelle to custom design a leadership program for managers in the function who were new to their leadership role. Michelle was delightful to work with: pragmatic, flexible, focused on delivering excellent outcomes and clearly an expert in her field. The feedback from the program participants was overwhelmingly positive. They appreciated Michelle’s depth of experience and her ability to keep them engaged in the learning process. I would highly recommend her as a facilitator and trainer.”
General Manager, Digital, Major Australian Financial Institution.
“Michelle has presented for The Australian Institute of Management on a number of occasions. She is always engaging and insightful, and uses real life examples to ensure the content is relevant and meaningful for the audience.”
Margot Smith, General Manager, Engagement & Marketing at the Australian Institute of Management
“I would have no hesitation in recommending Michelle as an industry leader in change management.”
Christine Bartlett, Non executive Director at Mirvac
“Michelle’s passion for, and knowledge of, change management and transformation is exceptional and I highly recommend her expertise.”
Donna McAuliffe, Head of Change and Digital Adoption at National Australia Bank
“We worked with Michelle on our team dynamics and stakeholder engagement. She brings a unique skillset in balancing individual focus and development, while progressing the team as a whole. I would not hesitate in recommending to use Michelle.”
Carlo Cataldo – Chief Risk Officer, ME Bank
“Our Coles HR community came together for a day to sharpen our lens in managing and leading change. We were delighted that Michelle could be a big part of that day. Michelle helped us to integrate the day into the Coles change management framework, and enhance it with her enormous experience in driving large transformations and addressing big communications and change challenges from the field.”
Jacqui Bourne, Head of Business Improvement, Coles
“Michelle always delivers an engaging, thought provoking and highly informed speech. She adds tremendous value to the conference program and is a delight to work with.”
Martin Tolar, Managing Director, Governance Risk and Compliance Institute
“Michelle worked with The Smith Family to undertake a review of our change management practices and make recommendations for improvement. She was extremely diligent and completed a significant amount of work over a 4-month period. She has a warm, authentic and highly engaging style, both in one on one meetings and large group settings. She expressed deep insights throughout the project as she quickly connected ideas and feedback and also demonstrated her significant change management knowledge and expertise. At all times Michelle was very responsive and flexible to our needs, astute and intuitive about how to ensure the work she completed had significant impact at The Smith Family.”
Annette Young, Head of People and Culture, The Smith Family
“Michelle was a key member of my leadership team, and a trusted adviser. I valued her dedication, enthusiasm, and proactive nature. She thinks strategically, builds strong relationships, is exceptionally well organised and is committed to delivering excellent outcomes.”
Bruce Munro, Group Chief Risk Officer, NAB
“I engaged Michelle to run a series of sessions with my leadership team and broader team to help build the team’s engagement and capability. The sessions were well designed, expertly executed and achieved the desired objectives. I received fantastic feedback from the team, who found the sessions stimulating, thought provoking and practical. The team walked away with new ideas and learnings, and focused to deliver on our strategic outcomes. Michelle was very easy to work with – accommodating, organised and intent on delivering value. I’d highly recommend her as a facilitator and trainer.”
Michael Clark, Executive Director, Technology & Innovation, Fair Work Ombudsman
“Michelle’s strengths are in analysis and critical review, and she is able to get to the core of an issue and provide suitable and realistic suggestions. She is honest in her assessments of issues, honours her commitments and takes her responsibility to others seriously. She has the highest level of integrity, but also a great sense of humour and perspective.”
Dr Kate Ames, Senior Lecturer and Industry Placement Coordinator, Professional Communication, CQUniversity
“Michelle is an exceptional program and change professional. She is passionate about ensuring the change experience results in optimal outcomes for the business and is a valuable experience for all involved. Her determination, focus and positive outlook make Michelle not only a fantastic professional but a joy to work with.”
Louise Ledbrook, Project Knowledge Strategist, Project Delivery Expert, Change Leadership Coach, Speaker and Author