Is Your Face Giving Away More Than You Realise
Publication: Communication skills | Emotional intelligence | Leadership Development | Workplace Negotiation
Early in my career, after a significant meeting, my boss pulled me aside and gave me feedback I have never forgotten: “You need a better poker face.” It was not said unkindly, but it was direct. My face, apparently, was sharing my reaction. Surprise, frustration, disagreement, concern. Whatever I was feeling, it was visible. At the […]
Vietnam.vn: People skills are always a competitive advantage.
Publication: Emotional intelligence | Future of Work | leadership | people skills | workplace skills
Michelle Gibbings, a leadership expert, shares her perspective on why people skills remain a powerful competitive advantage in an increasingly technology-driven workplace. This article was originally published by Vietnam.vn. In the age of AI, the ability to communicate, empathize, and influence is key to career advancement. The development of artificial intelligence is forcing many working […]
The Age: Here’s how you stop AI from taking your job
Publication: AI and jobs | Career adaptability | Emotional intelligence | Future skills
Thanks to The Age, Michelle shares career tips on how to stop AI from taking your job, focusing on future skills, career adaptability, continuous learning, self-awareness and emotional intelligence. If someone were to tell you that in less than five years, your skills would be 50 per cent less relevant than they are today, would […]
Why You Need to Consciously Select Your Timing
Publication: decision making | Elevating Trust | Emotional intelligence | Foster connection
In life, timing is often crucial. Things can happen spontaneously or be planned, so if something goes well for you, is it just luck or something else? I’ve often found in life that the more I plan and the more effort I put into something, the more things are likely to work out. So it […]
Why Talking About Feelings at Work Matters
Publication: communication | Emotional Dissonance | Emotional intelligence | Work impacts
Recently, the world’s favourite furry red monster, Elmo, asked the internet if everyone was doing okay. In the post, which racked up millions of views, many people said they weren’t okay. They were depressed, sad, and broke, while some were doing okay. It was the whole gamut of emotions. In true Elmo style, he responded, “Wow! Elmo […]
How to work with difficult people
Publication: Conflict Management | Difficult People | Emotional intelligence | Relationship Building
Many years ago, I worked with someone who took an instant dislike to me. In our interactions, they were rude, abrupt and generally unhelpful. I never got to the reason for their behaviour, but I did find a way to manage it. My approach was the opposite of their behaviour. I went out of my […]
Are you relying on your Wise Owl or Guard Dog?
Publication: Brain Chemistry | Emotional intelligence | Stress Response
We all love to believe that we are rational and reasonable beings – who always make wise decisions consciously using fact and reason. However, over the years, research has shown repeatedly that much of our decision making is emotionally driven. It’s not so much that we always weigh up the costs and benefits to make […]
Are you all head and no heart?
Publication: Courageous leadership | Emotional intelligence | Heart-based Decisions
When I reflect on my corporate career there are a few leaders that stand out in helping to shape how I saw myself as a leader and my practice of being one. What I learned was that the best knew when to make ‘head’ based decisions, and when to think with their ‘heart’. It’s very easy […]
Is it them or is it you?
Publication: Conflict Management | Difficult Relationships | Emotional intelligence
We all have people in our personal and professional life who we find challenging. We may label them as ‘precious’, ‘difficult’, the ‘problem child’ or ‘hard work’. If they’re a colleague, the typical approach is to minimise the amount of time you spend with them and to find a way to work around them. If […]
Want impact? Be kind even when it’s hard
Publication: Conflict Management | Emotional intelligence | Workplace Kindness
We all experience those situations where someone does something unreasonable, unfair or just downright mean, and our immediate reaction may be to fight back or retaliate in some way. In many cases, a better response is to respond with kindness. Recently, one of my team members received an unnecessarily narky email from someone. Rather than […]