Why gratitude at work matters

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When organisations analyse their culture and determine their values, gratitude isn’t a trait that is likely to appear. Yet, more and more research is revealing the significant role it plays in elevating well-being, enhancing relationships and enabling progress. In a working world that’s constantly changing and throwing up obstacles and challenges, the ability for leaders […]

Thrive Global: The power of the pause

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There’s a time for speaking and then there’s a time for silence. Pausing and using silence as a communication tool can be very powerful. In this article published in Thrive Global, I highlight why pausing is very effective. Great communicators have an impact, but often their impact isn’t just about what they say, it’s about […]

Seeking successful impact is never one size fits all

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You’ll have seen this at some stage during a conversation; a situation where someone is frustrated and becomes increasingly so. Why? Because they aren’t getting what they want out of the conversation. However, rather than recognise that their current communication style isn’t working, they’ll dig in and keep using the same approach. Having impact, maintaining […]

What’s your impact – connection or contagion?

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We all know that viruses are contagious, but what you may not know is that emotions are contagious too.  Yes, there is such a thing as emotional contagion. If someone around you is happy, sad, angry or any other emotion, it can rub off and impact how you feel and behave; and you can have […]