Are You Picking up the Trash?

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Watching the TV series Mr. Bates vs The Post Office is one of those times where I had to pinch myself because it’s hard to fathom that what happened not only occurred but remained unaddressed for so long. The TV show is a four-part ITV drama series that chronicles the real-life scandal involving the British Post Office, […]

The Eight Signs Your Team isn’t a Team

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If there’s a show about dancing, then it’s always on my ‘watch’ list, so I was excited when Dance Life was released. It chronicles the real-life experiences of dancers going through their final year at Sydney’s Brent Street dance school. The sheer talent of the dancers is breathtaking, but what impresses me is the teamwork. They rely […]

Business Essentials Daily:

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Thanks to the Business Essentials Daily podcast, Michelle and Chris Ashmore had a fabulous conversation about how to deal with unmotivated staff.  If you want to motivate your team, retain good talent and create an environment where everyone is performing, it’s important to take the time to get to know your team members individually. Michelle […]

Fast Company: 7 steps to managing an entitled team member

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Entitlement at work can take many forms. Thanks to Fast Company Michelle outlines the red flags to watch for and ways to handle it. Working with an entitled team member is challenging, as is managing an entitled team member. Employees with high psychological entitlement morally rationalize their behavior to explain workplace outcomes in a self-serving […]

Is your communication all about you?

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It’s a typical workday. You rush from meeting to meeting (and yes, you can rush virtually too). Send a few emails and text messages and talk with a team member to update them on things you think they need to know. You then rush to your next meeting. Sound familiar? I’ll admit I’ve been guilty […]

psnews.com.au: Words have power: Use them carefully

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Thanks to psnews.com.au, in this article Michelle discusses the more senior you are in an organisation, the more you have to watch that your often casual remarks do not have unintended consequences. When you’re a leader, a casual remark, an off-hand comment, or a request can have more impact than you think or perhaps even […]