management

Business Essentials Daily:

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Thanks to the Business Essentials Daily podcast, Michelle and Chris Ashmore had a fabulous conversation about how to deal with unmotivated staff.  If you want to motivate your team, retain good talent and create an environment where everyone is performing, it’s important to take the time to get to know your team members individually. Michelle […]

Fast Company: 7 steps to managing an entitled team member

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Entitlement at work can take many forms. Thanks to Fast Company Michelle outlines the red flags to watch for and ways to handle it. Working with an entitled team member is challenging, as is managing an entitled team member. Employees with high psychological entitlement morally rationalize their behavior to explain workplace outcomes in a self-serving […]

Is your communication all about you?

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It’s a typical workday. You rush from meeting to meeting (and yes, you can rush virtually too). Send a few emails and text messages and talk with a team member to update them on things you think they need to know. You then rush to your next meeting. Sound familiar? I’ll admit I’ve been guilty […]

psnews.com.au: Words have power: Use them carefully

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Thanks to psnews.com.au, in this article Michelle discusses the more senior you are in an organisation, the more you have to watch that your often casual remarks do not have unintended consequences. When you’re a leader, a casual remark, an off-hand comment, or a request can have more impact than you think or perhaps even […]

psnews.com.au: Creating value from an employee’s exit

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Michelle says an employee’s notice of resignation should be the start of a process providing essential value and learning to the organisation they are leaving. Thanks to psnews.com.au for the opportunity for Michelle to share her thoughts. People joining and leaving teams and organisations is a regular part of the working world. Often, there is a […]

psnews.com.au: Is your boss really that bad?

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Do you blame your boss when your working relationship is challenged? It’s easy to lay blame at their feet . Thanks to psnews.com.au for the opportunity to share seven bad habits that could be impacting your working relationship. When your working relationship with your boss is challenging, it’s easy to lay the blame at their feet. […]

Seven tips for managing an entitled team member

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Working with an entitled team member is challenging, and so too is managing an entitled team member. Employees with high psychological entitlement morally rationalise their behaviour to explain workplace outcomes in a self-serving manner and still see themselves positively. Research shows they have lower levels of engagement, are more likely to engage in unethical behaviour, […]

Business Essentials Daily: Dealing with self-entitled employees

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Listen to this podcast from Business Essentials Daily where Michelle and Chris Ashmore discuss self-entitled staff members. A self-entitled employee is someone who thinks they should be paid more, who always wants promotions, the best opportunities, bonuses and take holidays only when it suits them. Often, a self-entitled employee is not particularly good at what […]