Creating value from an employee’s exit

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Michelle says an employee’s notice of resignation should be the start of a process providing essential value and learning to the organisation they are leaving. Thanks to for the opportunity for Michelle to share her thoughts. People joining and leaving teams and organisations is a regular part of the working world. Often, there is a […] Is your boss really that bad?

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Do you blame your boss when your working relationship is challenged? It’s easy to lay blame at their feet . Thanks to for the opportunity to share seven bad habits that could be impacting your working relationship. When your working relationship with your boss is challenging, it’s easy to lay the blame at their feet. […]

Seven tips for managing an entitled team member

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Working with an entitled team member is challenging, and so too is managing an entitled team member. Employees with high psychological entitlement morally rationalise their behaviour to explain workplace outcomes in a self-serving manner and still see themselves positively. Research shows they have lower levels of engagement, are more likely to engage in unethical behaviour, […]

Business Essentials Daily: Dealing with self-entitled employees

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Listen to this podcast from Business Essentials Daily where Michelle and Chris Ashmore discuss self-entitled staff members. A self-entitled employee is someone who thinks they should be paid more, who always wants promotions, the best opportunities, bonuses and take holidays only when it suits them. Often, a self-entitled employee is not particularly good at what […]

Institute of Managers and Leaders: Six leadership lessons from 2021 to help you lead better in 2022

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Thanks to the Institute of Managers and Leaders for the opportunity for Michelle to share her six leadership lessons to help you lead better this coming year.  As you look ahead to 2022, now’s the perfect time to reflect on your leadership, team dynamics and workplace culture to map a course for renewed progress and sustainable outcomes. The new year will bring change and ambiguity with unpredictable market […]

Leaderonomics: How Good is Your Decision Making in A Crisis?

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Thanks to Leaderonomics, in this article Michelle discusses when a crisis hits, can you trust yourself? Decisions are all around us. Some are big. Others are small. Some have minor consequences, and some – if wrong – have catastrophic outcomes. There’s no more stark reminder of this than watching and reading about bushfires and examining […]

Who changes first?

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One of the critical times at work is getting a new boss or becoming the new boss. Relationships can shift, and new ones will form. Impressions are made on both sides of the relationship, and very quickly afterwards, an assessment of how much you think you will like working with the person. As the leader, […]

Chief of Staff: Why you should put ‘we’ before ‘me’

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Working as part of a team might seem like it will slow you down. You might want to believe that you can do it all yourself. In this article for Chief of Staff Magazine, Michelle advises why embracing teamwork will benefit you. Would you prefer to work alone or as part of a team? It’s […]

Management NZ: What to do if you manage a bad boss

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Published for Management NZ, in this article Michelle explains that a great boss is alert to weak signals and signs of discontent in the workplace. The root cause of challenging workplace dynamics is usually not down to one person or one incident; everyone plays a part. None more so than the senior leader, who sets […]

AIST: Five warning signs your leadership is failing (and what to do about it)

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In this article for the Australian Institute of Superannuation Trustees, I was invited to contribute my thoughts about the warning signs that your leadership is failing (and advice on what you can do about it). A study by the University of Southern California and London Business School (Power and over-confident decision making) found a correlation […]