Jacqui Bourne, Head of Business Improvement, Coles

Our Coles HR community came together for a day to sharpen our lens in managing and leading change. We were delighted that Michelle could be a big part of that day. Michelle helped us to integrate the day into the Coles change management framework, and enhance it with her enormous experience in driving large transformations and addressing big communications and change challenges from the field. We received great feedback from our teams:

“A great selection of presenters, Michelle was the final presenter and drove a lot of self-reflection for me …. how to integrate appreciative approaches, invest in my networks and being ready and able for the next change.”

“Michelle has an infective energy and inspired my confidence with her stories of engagement and persistence.”


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