The Shortcuts That Cost You Influence
Publication: decision making | Leadership effectiveness | workplace efficiency | Workplace Trust
My mum recently had a medical appointment, and my dad went along for support. Like many conversations, it wandered a little, and at one point Dad mentioned something about his own health. What my parents didn’t know at the time was that the doctor was using an AI tool to take notes. When Mum later […]
Skip-Level Meetings: How to Build Trust, Not Suspicion
Publication: Career Development | Leadership Communication | Organisational culture | skip-level meetings | Workplace Trust
One of my clients was recently preparing for a skip-level meeting with their C-suite leader. The invitation landed in their inbox with no context or supporting details. In a highly political and complex environment, the hardest part was not deciding what to say. It was working out why the meeting was happening and what was expected […]
How do you know it’s true?
Publication: Communication Influence | Leadership ethics | Workplace Trust
Spoofing, spamming, scamming, impersonating, misinformation and hacking. You’ve likely been a victim of one or all of these, and if the predictions are correct, the frequency and sophistication will get worse. Last weekend, I woke up to someone impersonating me on Instagram (not a fun feeling), and I’ve had emails sent out under my name […]