Skip-Level Meetings: How to Build Trust, Not Suspicion
Publication: Career Development | Leadership Communication | Organisational culture | skip-level meetings | Workplace Trust
One of my clients was recently preparing for a skip-level meeting with their C-suite leader. The invitation landed in their inbox with no context or supporting details. In a highly political and complex environment, the hardest part was not deciding what to say. It was working out why the meeting was happening and what was expected […]
What part are you playing?
Publication: Degree of influence | Diversity matters | Elevating Awareness | Organisational culture
You don’t have to look too far to find stories about how an organisation’s poor culture has been the root cause of their malaise, poor performance, regulatory breaches or lousy customer service. We all know that organisational culture matters. No doubt you’ll have heard culture referred to as ‘the way things are done around here’. It includes […]
Are you owning your part?
Publication: Cultural Influence | Organisational culture | Personal Accountability
Read the newspaper and online journals or watch and listen to the news and you’ll see many instances over the last 12 months where an organisation’s culture has been deemed to be at the root cause of organisational malaise, regulatory breaches or bad customer service. 2018 hasn’t been a stellar year for the culture of […]