Leadership Communication

Skip-Level Meetings: How to Build Trust, Not Suspicion

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One of my clients was recently preparing for a skip-level meeting with their C-suite leader. The invitation landed in their inbox with no context or supporting details. In a highly political and complex environment, the hardest part was not deciding what to say. It was working out why the meeting was happening and what was expected […]

Signals, Not Spin: What Leaders Communicate in Plain Sight

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Many years ago, I watched a senior leadership team make a decision that was operationally convenient, but symbolically disastrous. They booked an offsite at an expensive retreat. The intent was good: get away from the noise, focus on strategy, and make important decisions. The agenda was packed, and the stakes were high because they were […]

Between the Lines: How Words and Silence Shape Your Influence

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In a world saturated with soundbites, pings, and always-on communication, it’s easy to assume that the more you talk, the more influence you will have. Yet in leadership, impact isn’t measured by how much you say. It lies in the meaning behind your words, the timing of their delivery, and the discipline to know when […]

HR Leader: 6 Steps for Leaders to Manage Entitled Employees

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 Thanks to HR Leader and journalist Kace O’Neill, in this article Employees who display self-serving behavior can disrupt team dynamics. Thanks to HR Leader Kace O’Neill, Michelle shares leadership tips on managing entitled employees, focusing on leadership communication, team dynamics, and employee engagement. HR Leader recently spoke to careers and leadership development expert Michelle Gibbings […]