Skip-Level Meetings: How to Build Trust, Not Suspicion

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One of my clients was recently preparing for a skip-level meeting with their C-suite leader. The invitation landed in their inbox with no context or supporting details. In a highly political and complex environment, the hardest part was not deciding what to say. It was working out why the meeting was happening and what was expected […]

Yahoo Finance: 6 expert tips on how to master the art of negotiating

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Thanks to Yahoo Finance for the opportunity for leadership development speaker Michelle Gibbings to share her expert insights on how to master the art of negotiating. In this article, Michelle outlines six practical strategies to help you strengthen your negotiation skills, navigate workplace negotiation with confidence, and advance your career development. It could be a […]

Make it easy please

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Recently, I was using an online service to book a couple of minor jobs around the house.  It seemed like an easy process, until the person who accepted the job didn’t show up.  To get it sorted and the money refunded it then became a complicated process to find out how I could contact the […]