Do you really know what’s going on?
Publication: Active Listening | Curious Leadership | Organisational Insight | Situational Awareness
Admiral Horatio Nelson is considered one of Britain’s best naval commanders, with a long and distinguished career culminating in the country’s decisive victory over Napoleon that ended the threat of a French invasion. In 1801, he was appointed second in command to admiral, Sir Hyde Parker. This appointment was at the time of the French Napoleonic […]
What are you not hearing?
Publication: Active Listening | Healthy Conversation | Listening skills
It was the famous Sufi poet, Rumi, who wrote: “Out beyond ideas of wrongdoing and rightdoing, there is a field. I’ll meet you there”. A beautiful statement, which is often easier said than done. Humans are quick to judge, and once we’ve made up our mind about someone (or something) it can be even harder […]
Are you willing to shift your perspective?
Publication: Active Listening | Embracing diversity | Open-mindedness | Perspective shifting
It’s been an eventful start to the year: bushfires, a President impeachment, virus outbreak and falling share markets. These events unfold with a mix of emotions, varying perspectives and thankfully, often the display of humanity at its best. At the same time, we often witness much vitriol and vehemence as positions on topics are shared […]
Have you stopped listening yet?
Publication: Active Listening | Leadership Growth | Open Mindset
As the world and organisations become more complex, the need for dialogue, understanding and the willingness to check your assumptions and listen to points of view you disagree with becomes even more important. A case in point. In November last year, there was controversy in the Australian Senate when a One Nation motion invoking the […]
Listen to Me – Don’t Educate Me
Publication: Active Listening | Genuine Consultation | Stakeholder Engagement
Have you ever been invited to a meeting or forum where the pretext was to be consulted or provide feedback, and yet when you attend there is far more talking at you than listening to you? I’ve seen this happen many times. The intent to gather feedback may have been genuine and well intentioned, and […]
The power of being seen and heard
Publication: Active Listening | Empathy in Leadership | Human connection
One of the most powerful human needs is that of being seen and heard. We all want to feel valued, important and that we matter at various times. This is something that marketers try to tap into all the time, as they strive to personalise marketing offers in a way that resonates with us. For […]
Want to be heard? Hear others first
Publication: Active Listening | Empathetic Communication | Leadership Listening | Relationship Building
Ever wondered how many words the average person speaks a day? Turns out it’s around 16000 for women, and 15500 for men. Curiously, there’s no research on how much of what we say is listened to or heard by the person or people it’s intended for. Research on this topic would be interesting because as […]