Six Steps to Redefine Leadership in Times of Change | Michelle Gibbings

A butterfly in it's cocoon hanging from a leaf

2025 has got off to a cracking and, at times, bewildering pace. You don’t have to look too far to see changes made, planned or being discussed.

The World Economic Forum‘s, Future of Jobs Report 2025, which was released recently, explains how there is a convergence of an array of challenges, including economic volatility, geopolitical realignments, environmental challenges along with shifting societal expectations.

Last year, futurist Amy Webb outlined in her Future Trends Report how AI, biotechnology, and wearable devices are converging in a way that will redefine many aspects of life and work. This fusion of innovations will redefine traditional paradigms, compelling industries across the globe to adapt.

In this whirlwind of change—from groundbreaking technological advances to radical shifts in government mandates, escalating global tensions, and global trends—leaders face clear challenges: how to best adapt while staying true to their values.

Forging a successful path demands that you step into your change leadership role and focus on agility, cognitive capacity, strategic foresight, hope, and courage to create a positive work environment.

While there is never a one-size-fits-all solution, there are steps leaders can take to better prepare themselves and their teams for this era of change.

Here are six steps to consider.

Step One – Understand the Shifting Landscape

Today’s fast-evolving environment provides an ever-changing operating context for leaders.

Technological breakthroughs not only spawn new competitors and novel business models but also redefine market dynamics. Legislative change and differing government priorities can redefine strategic priorities and operational practices while challenging your values and ethics.

At the same time, geopolitical developments, evolving consumer behaviours and socio-economic changes further complicate this landscape.

All of these elements underscore why you must have a holistic understanding of your environment – both external and internal.

Influential leaders accept this. They examine the unique challenges these changes can pose and consider what these shifts mean for them, their team and how they develop a positive work environment.

They also recognise that decision-making in times of flux, with many unknown variables, demands a far more agile and adaptive mindset than when conditions are stable.

Consequently, they customise their leadership approaches accordingly without abandoning their values.

Step Two – Take a Principled Stand

Influential leadership in this era goes beyond adaptability; it requires a resolute stance on the issues that truly matter.

As Robert J Anderson and William Adams wrote in their book Mastering Leadership, “The Leadership Imperative is simply this: The development of leadership effectiveness must, at a minimum, keep pace with the rate of change and the rate of escalating complexity.”

In today’s intricate world, it is imperative for leaders to balance bold decision-making with ethical responsibility.

Decision-making in this context involves tough calls while considering the broader societal and ethical implications to ensure organisational success harmonises with societal progress.

When confronting decisions you might not have faced before, you want to open your heart and mind to different ideas and perspectives. This requires courage, fortitude, and the willingness to hold to your values.

Remember who you are and what you stand for.

Step Three – Embrace a Spirit of Inquiry

Influential leaders can take a page from the scientific method.

Researchers propose hypotheses, experiment with different approaches, and analyse the outcomes, and in times of rapid change, it’s helpful for leaders to adopt a similar experimental mindset.

To progress successfully, you will want to explore, examine, create, and then be willing to alter and iterate to reach the desired outcome. This iterative process involves venturing forward with incomplete information, learning from each outcome and swiftly adapting strategies based on emerging insights.

At the heart of this is the ability to make decisions, sometimes with imperfect information. Prevarication and inertia will not help you succeed, and you can’t wait for all the knowns to be known.

While not every decision will be flawless, the focus is on continual improvement. In a landscape where change is the only constant, embracing this cycle of exploration and refinement can spur innovation, build resilience and nurture positive progress.

Step Four – Foster a Learning Organisation

A progressive work culture encourages employees to question norms, suspend premature judgement and approach challenges from multiple perspectives.

Consider how you can best elevate your team members’ emotional intelligence, cognitive flexibility, critical reasoning and problem-solving skills. For example, invest in on-the-job or bespoke development initiatives to support this and, importantly, coach your team.

Next, beyond structured training and development programs, consider how you can foster an atmosphere that prizes curiosity and open dialogue with your team.

Crucially, this learning culture requires deep thinking and reflection. Your team needs dedicated space to think, ponder, reflect and analyse so ideas can arise. Finding that time doesn’t happen by accident. It takes deliberate planning and conscious thought. So, consider how to integrate deep thinking and reflection purposefully into the daily workflow.

There are times for speed and times to go slow. You want to balance fast decision-making with reflective practices.

Step Five – Reinforce the Human Connection

At the heart of influential leadership lies the enduring importance of human connection.

Despite rapid technological advancements, the innate human need for community, empathy and collaboration remains unchanged.

Johann Hari’s acclaimed work, Lost Connections: Uncovering the Real Causes of Depression and the Unexpected Solutions, starkly reminds us of the perils of isolation on mental health and overall well-being.

No technological solution can replace the value of genuine interpersonal relationships.

Influential leaders prioritise creating supportive, inclusive work environments that champion employee belonging, well-being and progress.

Here are a few strategies to consider:

  1. Cultivate a human-centric work culture by prioritising employee well-being, mental health, and work-life balance. Strive for a supportive and inclusive work environment that fosters interpersonal connections and encourages your team to do their best.
  2.  Invest in emotional intelligence training because it equips employees with the skills to understand and connect with others. It can help build stronger teams, improve leadership effectiveness, and enhance customer interactions.
  3. Encourage collaboration across different teams and departments to break down silos, promote knowledge-sharing, and enable a diverse range of perspectives to come together for innovative problem-solving.

Step Six – Chart the Course Ahead

As complexity and uncertainty continue impacting our working world, leaders must step up and influence consciously.

You can better steer your teams through change by developing your courageous leadership and cognitive agility, maintaining ethical conviction, embracing experimental approaches, and cultivating a learning culture.

Leaders who invest in these critical capabilities today will be best prepared to capitalise on tomorrow’s opportunities.

For a deeper dive into how insight, integrity, and influence help leaders navigate complexity while maintaining impact, see Why Insight, Integrity and Influence Matter Now More Than Ever



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