Communication is a critical part of any change or transformation process. It is something that should be done continuously throughout the change, and at all levels in the organisation’s hierarchy. Experience has shown that the following elements should be considered when developing your organisation’s communication approach.
Communicating well is a critical part of any successful change and transformation effort. It is something that needs to occur throughout the life cycle of the change – not just before ‘Go live’ or when the change is about to be implemented. Doing it well involves consideration, time and planning. Consistency, quality and commitment to […]