Commitment to User Privacy

Change Meridian Pty Ltd (also trading as Michelle Gibbings) regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Change Meridian and Michelle Gibbings website users and customers, and conforms to Internet privacy standards and the GDPR.

Change Meridian is committed to protecting your privacy. You can visit most pages on our site without giving us any information about yourself. But sometimes we do need information to provide services that you request.

This policy is designed to give a clear explanation of Change Meridian‘s data processing practices that can be used to directly or indirectly identify an individual (“personal data”) collected through the use of our website and services.

If you have questions or concerns regarding this statement please contact: Change Meridian and Michelle Gibbings administration via: [email protected]

Collection of Information

In order to use the Change Meridian Pty Ltd website (incorporating the michelle.gibbings.com website) we may require information from you in order to provide the best service possible.

Any information stored by Change Meridian is treated as confidential. All information is secured and accessed only by authorised personnel, with appropriate security measures in place to protect against breach or loss.

All correspondence may be collected and stored, particularly in regard to sales, support and accounts, including email.

Any information collected by Change Meridian Pty Ltd is collected via correspondence from you or your company. This may be via the telephone, email, mail, fax, social media connections or directly through our website.

If you wish to inquire about your personal data held by Change Meridian, please email [email protected].

Purpose of Information Collection

The personal information you provide is being collected for legitimate business purposes, which includes processing registrations or enquiries, keeping you informed about new events, products, services or offers and providing the best possible service to you. Whenever we process data for these purposes we will ensure that we always keep your Personal Data rights in high regard and take account of these rights.

If you are a visitor to the Change Meridian and/or Michelle Gibbings website (or other registered company domains) you will be offered various downloads, offers or services.  Should you choose to access you will be asked to provide personal information to receive ongoing and relevant communications.

The provision of this information is voluntary. However, if you do not provide the information requested, we may be unable to process your registration or enquiry. All information provided by you will be held in the strictest confidence.

Change Meridian is the sole owner of the information collected on this site.

Use of Collected Information

Any details collected from Change Meridian Pty Ltd customers and potential customers is required in order to provide you with our products and/or services, and a high level of customer service.

Correspondence is recorded in order to provide service references, and to assist in our staff development.

We do not rent or sell our customer e-mail lists.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

Access to all of our users’ information is restricted in our offices. Only employees and contracted virtual assistants who need the information to perform a specific job are granted access to personally identifiable information.

If you have any questions about security on our Websites, you can email us at: [email protected]

Orders

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email, and postal address) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications

Change Meridian Pty Ltd uses personally identifiable information for essential communications, such as emails, customer contact, account information, and critical service details. We may also use this information for other purposes, including some promotional emails.

If at any time a customer or potential customer wishes not to receive such correspondence they can request to be removed from any mailing lists by emailing us at: [email protected]

Correcting, Updating or Removing your Personal Information

Change Meridian will make every attempt to keep your personal data accurate, complete and up to date. If your personal information is incorrect, changes or if you no longer wish to receive information from us, we will endeavour to correct, update or remove your information as swiftly as possible.

This can be done by e-mailing [email protected].

Direct Marketing

If you no longer wish to receive newsletters or promotional materials, you may opt-out of receiving these communications.

You can do it by following the unsubscribe link placed in the footer of the promotional email or, if by post, by returning the letter to us with “unsubscribe” marked upon it. Or you can simply contact [email protected] and ask to be unsubscribed.

  • Automated unsubscribe – At the bottom of marketing emails sent by Change Meridian and Michelle Gibbings you will see an ‘unsubscribe’ link. You can use this link to stop automated communications to you.
  • Right to be forgotten – You have the right to request that ALL your data is stripped of personal identifiers. As a general subscriber, this means you’d be deleted from the marketing distribution list.  If you’ve bought a product, your private data will be replaced with generic details, and you will be recorded as ‘email opt out’.

Third Parties

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Change Meridian Pty Ltd may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for any other purpose.

Change Meridian Pty Ltd does not share any information with third parties for any unknown or unrelated uses.

Links to Other Websites

Change Meridian and Michelle Gibbings contains some links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. This privacy statement applies solely to the information collected by Change Meridian.

Links on the Change Meridian Pty (and Michelle Gibbings) site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.changemeridian.com.au and www.michellegibbings.com.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

GDPR Compliance

Change Meridian respects your right to privacy. We ensure all data is managed lawfully, fairly and transparently. We use third parties to also acquire data, we hold those parties to the same high standard.

You have a right to be forgotten and can email us at [email protected] to request your personal data or any information related to privacy.

Transfer

The internet is a global environment. The data that we collect from you may be transferred to, and stored at, international destinations, including destinations outside the European Economic Area (“EEA”). It may also be processed by international staff or data processors outside this area, who may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services

Change Meridian will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Notice.

If you do not consent to this transfer, storing or processing of your personal information please email [email protected] indicating your wishes.

Acceptance of these Conditions

We have the right to assume all visitors to this website have carefully read this notice, particularly when they are explicitly agreeing to its terms. If someone does not agree with this policy, they should refrain from using our website or accessing our offers.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here or by means of a notice on our homepage.

Further Information or Action

If you have questions regarding this privacy notice, please contact us via: [email protected]

 

Issue no: 2 | Issue date: May 23, 2018